Become a valued member of Nina Hospitality
Hotels are exciting. They're full of energy. Because they're where people come to celebrate, congregate, relax, and have fun.
This makes them an exhilarating place to work, and that attracts a diverse range of individuals who share a common desire to put a smile on the faces of our guests every day.
Nina's aim is to look after guests in a manner which always exceeds expectations. That comes from observing, anticipating, thinking and then acting. And to do that, Nina empowers its team members to work with passion and pride, to listen to your heart, and to work as one team.
Pierre Simonsson, Talent Development Specialist
Pierre is a language expert. Recruited to improve the capabilities of frontline team members in written and spoken English, Pierre has recently been on the receiving end of training himself.
In Nina’s Leadership Development Programme, he’s been learning how to communicate the Nina brand values more effectively “because if we as managers don’t understand the brand, how are we supposed to engage others around it?”.
Tiffany Tang - Assistant Front Office Manager, Nina Kowloon East
Being tuned in to hear the voices of those around you is a critical skill, according to Tiffany Tang. And the training she receives from Nina helps equip her with tools and perspectives to help her better relate to both guests and colleagues.
“When our team members feel like the company is a family, they will show this same feeling to the guests. Service comes from the heart.”
Amy Ko - Senior Room Attendant, Nina Causeway Bay
A seemingly throwaway line, but not to Amy Ko. Her remark is a little signpost to the guests she encounters whilst doing her duties in Nina’s longest established hotel. Small gestures like this, and a relentless attention to detail lie at the heart of her work ethos, and are what Amy believes make all the difference to a guest’s stay.
“I’ve been part of Nina since 2005, and I still don’t tire of delighting guests with special touches.”